Skills and Experience:

• Understanding of organizational business processes and requirements and how to effectively create workflows, procedures, processes and policies to support them
• Experience in translating business requirements into IT policies and procedures
• Experience in clinical trial environments and understanding their specialized workflows and compliance/security requirements
• Experience with Business System Planning (BSP) processes, including developing business cases, functional specifications and system design specifications
• Excellent oral and written communication skills

 Duties:

• Conducting background research (literature reviews)
• Develop proposals to be submitted to the National Institutes of Health (NIH)
• Write software manuals/guides
• The production of training curriculums and presentations
• Developing and editing study protocols, manuals of operations, forms, and research manuscripts
• Develop technical user guides/manuals for a software-as-a-service (SaaS) product
• Constructing & developing a training curriculum and presentations for internal and external personnel
• Establish Business System Planning initiatives for any new projects & prioritize all projects
• Establish working relationships with other departments
• Identify/establish departmental training requirements
• Identify training programs/resources to support a “Learning Culture”

Candidate Requirements:

• You must possess excellent writing skills and demonstrate mastery of grammar, punctuation and spelling
• Candidate should have a B.A. or M.A. in English, Business Administration or related field
• Detailed knowledge about clinical studies and measurements 
• Experience in writing research protocols, grant and contract submissions for clinical trials, software user manuals/guides and training materials are desired
• Excellent oral and written communication skills
• Excellent skills in preparing oral and written presentations
• Knowledge of a broad range of sources of pertinent information; skill to analyze and present the information gathered; and knowledge of publishing practices, standards, and technologies for the media used
• Individual should be ambitious and versatile
• The ability to concentrate and work effectively under pressure & tight deadlines is essential
• Computer skills should include WordPerfect (or MS Word), Excel and Outlook
• Must be able to express ideas logically, clearly and concisely and provide guidance and encouragement to others in a tactful way
• Creativity, curiosity and an expanding breadth of knowledge are other attributes that are desired